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For your reference, we have included the original job posting below.




Macy's Downtown Sacramento, Sacramento, CA: VP Store Manager


Job Number:44372059
Company Name:Macy's
Job Location:Sacramento, CA US
Job Categories:Sales & Sales Management
Customer Service


Macy's Downtown Sacramento, Sacramento, CA: VP Store Manager

Job Title: VP Store Manager

Overview:
As a VP Store Manager, you will drive sales and selling with focus on My Macy's. All storewide activities related to selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions are under your direction. With training, coaching and development, a team of Executives will grow following your leadership.
Key Accountabilities:
Sales
  • Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities
  • Lead the push toward selling through coaching, follow-up and recognition
  • Ensure Executive team adheres to report processes; support action plans focusing on deficient areas
  • Determine business-driving opportunities by leading and participating in store-focused Deep Dives
  • Effectively communicate merchandise needs to District Merchant and Planning team in support of My Macy's
  • Ensure consistent execution of merchandise presentation, sales and event set-up, sizing, pricing and signing standards
  • Strengthen attendance and weekend hours compliance among staff
  • Coach Executive team to deliver Associate Star Reward application goals by reinforcing new account benefits
  • Provide leadership in delivery of all Company initiatives; clearly communicate objectives and priorities to team
  • Establish high-level of shortage awareness and effectiveness; ensure implementation of all policies and procedures
Customer
  • Coach Associates and Executives to consistently deliver selling behaviors resulting in high customer engagement
  • Coach Sales Managers to actively coach their Associates using the weekly Associate Scorecard metrics and engaging with Associates through formal & informal observations by focusing on selling behaviors
  • Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide constructive feedback to Sales Managers and identify areas of opportunity
  • Celebrate and recognize selling successes; coach store team to continually improve selling performance
  • Ensure executive presence and appropriate coverage throughout the store
  • Maintain high customer readiness standards; deliver a clean, neat and easy-to-shop store environment
People
  • Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions
  • Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires
  • Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies
  • Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas
  • Hold Sales Managers accountable for conducting weekly meetings with Sales Associates
  • Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction
  • Utilize review process as a tool for Executive talent development, promotion and advancement
  • Monitor and address performance issues on a timely basis
  • Lead team to support giving back to the local community, helping create stronger, healthier places to live and work
Skills Summary:
  • Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions
  • Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires
  • Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies
  • Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas
  • Hold Sales Managers accountable for conducting weekly meetings with Sales Associates
  • Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction
  • Utilize review process as a tool for Executive talent development, promotion and advancement
  • Monitor and address performance issues on a timely basis
  • Lead team to support giving back to the local community, helping create stronger, healthier places to live and work

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


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