Group Lead

Group Lead

Title: Group Lead
Location: United States-California-West Sacramento
Other Locations: null
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

ACS is responsible for the development of a Health Enterprise System for Medicaid of California (Medi-Cal). The Group Lead will report to the Transition manager and oversee the day to day responsibilities of the Transition Management support staff. They will have primary responsibility for schedule management and compliance with MITA and Operational requirements. As Group Lead they will manage ancillary projects resulting from enhancements or System Development Notice(s) requiring operations implementation. Will in coordination with Transition Manager oversee preparation and execution of Operational Readiness Testing (ORT) and Operational readiness review (ORR) as required by project.

As part of the Operations Transition (OTT) Team the Group Lead will collaborate with the Cultural Change Management (CCM) Team and Business Change Management (BCM) team, supporting their ongoing efforts with the Transition Management Support staff.

This position will require a high degree of flexibility and a passion to drive change the country's largest Medicaid system. We are looking for people comfortable in meeting with and presenting to Clients, Leadership, Colleagues, Coworkers, Technical and operational staff. Work collaboratively with the client, with minimum supervision and meet tight deadlines.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Responsibilities

May perform one or more of the following:
· Participates in ACS-required employee training
· Participates in Legacy system training
· Participates in Health Enterprise training
· Participates in Business Change Management sessions with the Transition Team
· Liaison with Training Operations and Development unit to ensure ongoing training materials are updated to include Replacement Operations
· Oversees the deployment of training to appropriate personnel to prepare for Operational Readiness
· Facilitate Business Process gathering sessions;
· Conduct and manage gap analysis activities;
· Manage Operations Transition Team MITA Compliance Documents
· Act as a Change Agent equally comfortable working with senior management as with line staff.
· Facilitate alignment between the State agencies and Project business partner(s).
· Documenting lessons learned after each implementation phase
· Assists with updating of Business Operations Procedure Manuals as part of transition to the Health Enterprise System
· Confers with subject matter experts to obtain information or clarify facts.
· Coordinates feedback documents for consolidation, proper distribution and timely completion.
· Responsible to maintain all Transition Schedule items pertaining to operational business area documentation and deliverables.

All other duties as ferred Experience/Qualifications
· Bachelor's Degree in related field or equivalent work experience
· Minimum three years Project Management experience (PMP desired)
· Experience with the following software is preferred: Adobe Create Suite, SharePoint, Microsoft Office Suite, Visio, and MS Project.
· Experience working in Medi-Cal, State Medicaid, Medicare or Commercial Health Insurance or other healthcare environment.
· Ability to build and maintain excellent relationships with both clients and co-workers
· Ability to effectively work independently and in a cross functional team environment
· Demonstrated analysis skills and use of logic and creative problem solving methods to
investigate and resolve difficult problems with effective solutions
· Consult with internal clients and subject-matter-experts to assess training needs and propose learning solutions.
· Proven ability to effectively evaluate program effectiveness and process improvement skills
· Experience with large scale IT implementations
· Ability to effectively guide and mentor staff
· Excellent verbal and written communication skills
· Medicaid Enterprise experience (desired)

ACS is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodation(s) by calling or by sending an e-mail toaccommodations@.