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For your reference, we have included the original job posting below.
Customer Service Representative - part-time
Job Number:
25082879
Company Name:
Pearson
Job Location:
Sacramento, CA US
Job Category:
Media & Communication
Customer Service Representative - part-time
Title: Customer Service Representative - part-time Req Number: ncs-00032056 Job Type: Temporary Location(s): Sacramento CA
Pearson is an international media company with world-leading businesses in education, business information and consumer publishing. We help children and adults to learn, business people to make good decisions, and readers to wise up or wind down with a good book. Our businesses fuel the growing demand for effective education and high-quality information in the global knowledge economy, and share a common goal: to help people get on in their lives through education.
With 37,000 employees based in more than 60 countries, we aim to serve the citizens of our brain-based economy wherever and whenever they are learning - old or young, at home or school or work, in any pursuit, anywhere.
Pearson is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO) and in 2009 we had sales of £5,624m and operating profit of £858m.
Evaluation Systems group of Pearson is an educational testing company that develops and administers customized teacher certification testing programs and other assessment programs in higher education. Our work covers assessments in more that one hundred content fields, professional teaching skills, and the basic skills of reading, writing, and mathematics. Evaluation Systems' contracts span the country and have included the states of Arizona, New Mexico, California, Colorado, Illinois, Massachusetts, Michigan, New York, Oklahoma, Texas, Georgia, and Florida.
Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify. We are currently seeking a part-time Customer Service Representative to join our Test Administration Services team. The chosen candidate must be able to work a variable schedule up to 18 hours per week. Qualified individuals will: answer inquiries coming into the call center in a fast-paced environment; listen carefully and attentively to the needs of callers; research information to find answers to caller's questions; and provide other clerical support when needed. Preferred candidates will have experience in a customer service role, as well as have excellent oral communication skills. Candidates must be flexible and willing to work assigned shifts.
